{"id":14,"date":"2024-09-29T09:55:47","date_gmt":"2024-09-29T09:55:47","guid":{"rendered":"https:\/\/pokrovi.si\/?page_id=14"},"modified":"2025-05-07T10:51:53","modified_gmt":"2025-05-07T10:51:53","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pokrovi.si\/sl\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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Pogoji spletne trgovine Pokrovi.si<\/a><\/strong><\/p>

Spletna trgovina Pokrovi.si<\/strong><\/a> ponuja izdelke, ki so na voljo v trgovini in omogo\u010da nakup teh izdelkov preko spletne platforme. Pred uporabo spletne strani Pokrovi.si<\/strong><\/a>prosimo, preberite te pogoje in dolo\u010dila. Z uporabo te spletne strani se strinjate s temi pogoji. \u010ce se ne strinjate, vas prosimo, da spletne trgovine ne uporabljate Pokrovi.si<\/strong><\/a>.<\/p>

1. Splo\u0161ne Informacije<\/strong><\/p>

1.1. Lastnik spletne trgovine Pokrovi.si<\/strong><\/a>\u00a0je podjetje z naslednjimi poslovnimi in kontaktnimi podatki:<\/p>

Ime Podjetja: Pokrovi.si<\/strong><\/a> , Veljko \u017divanovi\u0107, Altab s.p.<\/p>

Naslov Podjetja: Ju\u0161a Kozaka 29, 1295 Ivan\u010dna Gorica, Slovenija, EU<\/p>

Kontakt \u0160tevilka: +386 40 98 00 23<\/p>

Email Naslov: info@pokrovi.si<\/p>

Spletna trgovina Pokrovi.si<\/strong><\/a> ponuja razli\u010dne izdelke v zvezi z ogrevanjem in klimatizacijo itd.<\/p>

2. Pla\u010dilni Pogoji<\/strong><\/p>

2.1. Spletna trgovina Pokrovi.si<\/strong><\/a> omogo\u010da nakupe neregistriranim in registriranim uporabnikom. Za registracijo morajo uporabniki izpolniti obrazec z osnovnimi podatki in izbrati geslo za dostop do svojega uporabni\u0161kega ra\u010duna.<\/p>

2.2. Za zaklju\u010dek nakupa mora uporabnik izbrati izdelek, ga dodati v ko\u0161arico, podati podatke za dostavo in pla\u010dilo ter potrditi naro\u010dilo.<\/p>

2.3. Cene izdelkov so navedene v evrih (EUR) in ne vklju\u010dujejo davka na dodano vrednost (DDV), razen \u010de ni druga\u010de navedeno. Po 1. odstavku 94. \u010dlena ZDDV nismo zavezanci za pla\u010dilo DDV.\u00a0<\/p>

3. Dostava in Stro\u0161ki Dostave<\/strong><\/p>

3.1. Izdelki bodo dostavljeni na naslov, ki ga je uporabnik navedel ob naro\u010dilu. Dostava je mo\u017ena po Sloveniji ali EU.<\/p>

3.2. Stro\u0161ki dostave so odvisni od te\u017ee in velikosti naro\u010denega izdelka in se izpi\u0161ejo pred potrditvijo naro\u010dila.<\/p>

3.3. Dobavni roki so odvisni od vrste izdelka in razpolo\u017eljivosti na zalogi. O to\u010dnem roku dostave bo uporabnik obve\u0161\u010den po potrditvi naro\u010dila.<\/p>

4. Na\u010dini Pla\u010dila<\/strong><\/p>

4.1. Uporabnik lahko izbira med razli\u010dnimi razpolo\u017eljivimi na\u010dini pla\u010dila na Pokrovi.si<\/strong><\/a> spletne strani, vklju\u010dno s predpla\u010dilom, pla\u010dilom s kreditno kartico in gotovino ob dostavi.<\/p>

4.2. Pla\u010dilo mora biti izvedeno v skladu z izbranim na\u010dinom pla\u010dila.<\/p>

5. Pravica do Odstopa od Pogodbe<\/strong><\/p>

5.1. Uporabnik ima pravico, da v 14 dneh od prevzema naro\u010denega izdelka odstopi od pogodbe s sporo\u010dilom na Pokrovi.si<\/strong><\/a> v pisni obliki. V tem primeru mora uporabnik izdelek vrniti na naslov podjetja v originalni embala\u017ei in brez vidnih znakov uporabe.<\/p>

5.2. Uporabnik je odgovoren za stro\u0161ke povratne dostave, razen \u010de izdelek ni tak, kot je bil naro\u010den.<\/p>

6. Garancija in Vra\u010dila Izdelkov<\/strong><\/p>

6.1. Izdelki, ki jih ponuja spletna trgovina Pokrovi.si<\/strong><\/a> zanje veljajo garancijski pogoji, ki jih dolo\u010di proizvajalec ali distributer.<\/p>

6.2. \u010ce izdelek ni tak kot je bil naro\u010den ali je po\u0161kodovan, ima uporabnik pravico do brezpla\u010dne zamenjave ali vra\u010dila kupnine v skladu z veljavno zakonodajo.<\/p>

7. Odgovornost Pokrovi.si<\/a><\/strong><\/p>

7.1. Pokrovi.si ne odgovarja za morebitno \u0161kodo, ki bi nastala zaradi nepravilne uporabe izdelkov, nezadostnih informacij ali napak pri dostavi, ki jih ni povzro\u010dilo podjetje.<\/p>

7.2. V primeru Pokrovi.si<\/strong><\/a> ne more izpolniti naro\u010dila zaradi nepredvidenih okoli\u0161\u010din, bo uporabnik nemudoma obve\u0161\u010den in mu ponujena alternativa ali vra\u010dilo kupnine.<\/p>

8. Zasebnost in Varstvo Osebnih Podatkov<\/strong><\/p>

8.1. Vsi osebni podatki uporabnikov se zbirajo v skladu z veljavno zakonodajo o varstvu podatkov. Podrobnosti obdelave osebnih podatkov so opisane v Politiki zasebnosti.<\/p>

8.2. Podatki uporabnikov ne bodo posredovani tretjim osebam brez njihove privolitve, razen v primerih, ki jih zahteva zakon.<\/p>

9. Pravica do Spremembe Pogojev Storitve<\/strong><\/p>

9.1. Pokrovi.si<\/strong><\/a> si pridr\u017euje pravico do spremembe teh pogojev storitve kadarkoli, pri \u010demer spremembe ne vplivajo na \u017ee sklenjene pogodbe.<\/p>

9.2. Spremembe pogojev storitve bodo objavljene na Pokrovi.si<\/strong><\/a> Spletni Strani.<\/p>

10. Avtorske Pravice<\/strong><\/p>

10.1. Vsa vsebina, vklju\u010dno z besedili, slikami, logotipi in drugimi gradivi, ki so na voljo na spletnem mestu Pokrovir.si, je avtorsko za\u0161\u010ditena.<\/p>

10.2. Uporabnik ne sme kopirati, distribuirati ali kako druga\u010de uporabljati avtorsko za\u0161\u010ditenih vsebin brez dovoljenja Pokrovi.si<\/strong><\/a><\/p>

11. Pi\u0161kotki<\/strong><\/p>

11.1. Pokrovi.si<\/strong><\/a> spletna trgovina uporablja pi\u0161kotke za izbolj\u0161anje uporabni\u0161ke izku\u0161nje in analizo obna\u0161anja uporabnikov na spletnem mestu.<\/p>

11.2. Pi\u0161kotki so majhne datoteke, ki jih spletno mesto shrani na uporabnikovo napravo. Uporabnik lahko sprejme ali zavrne uporabo pi\u0161kotkov v nastavitvah brskalnika.<\/p>

11.3. Ve\u010d informacij o pi\u0161kotkih in njihovi uporabi najdete v Politiki pi\u0161kotkov, ki je dostopna na spletni strani.<\/p>

12. Veljavno Pravo in Sodna Pristojnost<\/strong><\/p>

12.1. Za morebitne spore, ki izhajajo iz teh pogojev storitve, so pristojna sodi\u0161\u010da v Ljubljani, Slovenija.<\/p>

12.2. Uporablja se Slovensko pravo.<\/p>

Kontaktni Podatki<\/h2>

Tel.: +386 40 98 00 <\/a>info@pokrovi.si<\/a><\/p>

Website: www.pokrovi.si<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Terms and Conditions of the Online Store Pokrovi.si The online store Pokrovi.si offers products available in the store and enables the purchase of these products through the online platform. Before using the website Pokrovi.si, please read these terms and conditions. By using this website, you agree to these terms. If you do not agree, please …<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefund and Returns Policy - Pokrovi.si<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pokrovi.si\/sl\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Pokrovi.si\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions of the Online Store Pokrovi.si The online store Pokrovi.si offers products available in the store and enables the purchase of these products through the online platform. 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